US Operations & It Manager- Florida Full Time

US Operations & IT Manager, Orlando FL USA

We are seeking an experienced individual who can combine strategic development of the US Operations & IT with a “hands-on” approach to managing day-to-day operational issues. Our client is a UK-based pet supplemental producer with growing activity in the United States.

The ideal candidate is flexible, articulate, and an effective communicator and negotiator. You should have a strong grasp of financial aspects within operations.

Requirements:

·         Proven operations and IT responsibility in a business of similar scale

·         Experience within a regulated environment

·         Demonstratable experience and competence in forecasting and demand planning processes

·         Strong numerical skills and financial competencies

This position will be responsible for the following:

Strategy

·                     Working with the US Commercial Team; Operations Director and CFO to develop and implement the Operations & IT strategy for the US business with emphasis on developing resilience and capability for significant growth

Demand Management:

·                     Manage the US component of the S&OP process through engagement with the US Commercial teams and the Group Head of S&OP to accommodate changing demand, priorities, new products etc against the forward lead times and minimum economic order volumes re sourcing raw materials, packaging and contract manufacture

·                     Provide clarity on the stock forward sales cover targets and the forecast cash requirement

·                     Stress test the model; identify key risks, priorities, and strategies to address them

·                     Escalate sourcing and production issues to ensure timely amendment to the S&OP plan

Supply Chain:

·                     Develop “hands-on” relationships with key suppliers

·                     Manage the process to ensure that there are sufficient raw materials and packaging available at the contract manufacturers in time and with production slots to ensure the S&OP stock production requirement is met on time and at target cost

·                     Establish KPIs and measures of supply chain capability, resilience, and performance

·                     Benchmark current raw material, packaging and contract manufacturing costs and systematically challenge the status quo with RFPs and opportunities with new materials or suppliers

·                     Manage the legal, regulatory & CSR risks within the US supply chain

Warehousing, Transportation & Stock Control

·                     Manage out-sourced warehousing & Logistics partners to secure optimum service levels & prices

·                     Ensure adequate physical controls over stock and support periodic counts and audits

·                     Provide Commercial teams with transparency on stock nearing “Best Before Date” cut-offs and clearance of any stock at issue

Order Fulfilment

·                     Ensure US customer orders are captured, confirmed, and fulfilled on a timely basis

·                     Escalate delivery issues to Commercial & Operations management

·                     Resolve any delivery disputes

Financial

·                     Manage US manufacturing COGS and cost of US Operations & IT

·                     Analyse US COGS and other Operations & IT costs and explain variances versus forecasts

·                     Support UK Finance team in US sales invoicing, supplier payments, tax reporting, etc

·                     Support Finance with stock quantity reconciliations to nominal and valuation issues

·                     Support Finance with cash flow forecasts and calculations re FX hedging

Technology & IT

·                     Manage the US Technology & IT support for the US Commercial Teams & Operations

·                     Manage the development of the IT platforms e.g. Finance systems, Sales & CRM systems, EDI interfaces with suppliers & customers, Tax reporting, etc

·                     Support Group Technology projects